Shipping policy

About Shipping

Our global warehouses distributed in the following countries/areas: The United States, Europe, Singapore, Canada, Hong Kong, and other areas. Our products are stocked at different warehouses, then we can fulfill the order separately based on the location of the inventory. We will give priority to arrange the delivery from the warehouse in your local area or the warehouses near you. If an item is oversold, then assign the order to the priority location where the item is stocked.

SHIPPING RATES

Estimated Fees:

To determine the estimated shipping cost to ship any item to your desired address, you may select any item and the estimated shipping cost will be displayed in your cart. The shipping rates are displayed on your shopping cart page, with a map showing your location and the option to select a different location. You are NOT obligated to make the purchase or provide a payment method if you do not choose to proceed to checkout.

Actual Shipping Fee

The actual shipping fee will be displayed at checkout once your actual destination address in inserted on the shipping page.

Shipping Guarantee Fee

Shipping Guarantee offers premium protection and safety for your valuable items during international shipping. We’ll reship your package immediately at no extra charge if it’s reported lost or items are damaged. It is optional, you will be able to uncheck it if you do not need the shipping insurance.

SHIPPING CARRIER

By default theanthropologie.com

We processes online orders 7 days a week with some exceptions such as holidays. We typically process and package online orders placed before 5:00 pm EST on the same day an order is placed. Online orders placed after 5:00 PM EST are processed the following business day. Orders with a large number of items or custom orders may take 2 or more additional days to process. While we process orders 7 days a week, DHL picks up shipments from our warehouse Monday through Saturday, with some exceptions including holidays.

Theanthropologie.com does not assume any responsibility for any delays with shipping an order or the manner it was delivered after it is transferred to the possession of DHL or any other carrier.

Note: Affected by Covid-19, there will be some delay on the delivery.

Contact Us:
Location: 9900 Hayward Way, S El Monte, CA 91733, US
E-mail:[email protected]
Phone: +1 888-280-6881

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